Support Costs Rising
Reassess the current model
Partner Services · Spinnaker Support
Third-Party Support for Oracle, SAP & VMware
Reduce support cost without putting enterprise continuity on hold.
Through its partnership with Spinnaker Support, Rizen helps enterprises explore independent third-party support options for Oracle, SAP and VMware environments with a focus on service continuity, long-term support, security and modernization.
Alternative Support Model
When standard vendor support no longer matches the technology roadmap.
Enterprises may continue running stable Oracle, SAP or VMware environments for years while vendor support costs, upgrade pressures and roadmap requirements continue to change. Third-party support provides an alternative for organizations that want to extend the life of existing systems, control support expenditure and maintain specialist support while determining when and how to modernize.
Stable Legacy Systems
Extend useful application life
Upgrade Not Yet Needed
Control the transition timeline
Roadmap Changing
Align support to future plans
Third-Party Support Services
Oracle Third-Party Support
Support options for organizations running Oracle environments that need reliable ongoing assistance without automatically tying support decisions to the vendor’s upgrade or commercial roadmap.
Discuss Oracle SupportApplication Support
Enterprise Application Expertise
Technology Support
Database & Technology Environments
Issue Resolution
Technical Support & Troubleshooting
Long-Term Support
Extend Existing Investments
SAP Third-Party Support
Support options for established SAP environments where organizations want more flexibility over maintenance, application lifecycle and the timing of future transformation initiatives.
Discuss SAP SupportApplication Support
Enterprise SAP Environments
Technical Assistance
Ongoing Operational Support
Lifecycle Support
Maintain Stable Systems Longer
Transformation Readiness
Support While Planning What Comes Next
VMware Third-Party Support
Specialist support for VMware environments where enterprises need operational continuity while evaluating infrastructure changes, modernization or longer-term platform strategy.
Discuss VMware SupportTechnical Support
VMware Environment Assistance
Operational Continuity
Support Existing Infrastructure
Security Support
Reduce Operational Exposure
Modernization Options
Plan Future Infrastructure Change
Support Beyond Maintenance
Support today. Modernize when the business is ready.
Spinnaker Expert Services
Specialist Technical Assistance
Additional expertise for complex enterprise software and infrastructure requirements.
Spinnaker Shield
Security & Vulnerability Protection
Security-focused capabilities designed to help protect supported applications, middleware, databases and infrastructure.
Spinnaker Intelligence & Link
AI-Assisted Resolution & Interoperability
AI-assisted issue resolution and interoperability services that help supported enterprise environments operate and integrate more effectively.
Delivery Partner
About Spinnaker Support
Spinnaker Support is an enterprise software support provider focused on helping organizations support, secure and modernize Oracle, SAP and VMware environments.
24/7
Customer Support
60%+
Average Support Cost Reduction
~20 Years
Enterprise Support Experience
$1B+
Cumulative Client Value
Spinnaker Support-reported partner credentials, not Rizen performance metrics.
Rizen + Partner Services
Evaluate the support decision in the context of your wider software strategy.
Rizen provides independent licensing and commercial advisory around the support decision; third-party software support is delivered through Spinnaker Support.
Review the Current Position
Support model, licensing and roadmap.
Compare the Options
Cost, service needs and future plans.
Connect the Right Support Path
Oracle, SAP or VMware support.
Third-party support may be worth evaluating when…
your current platform remains stable and business-critical.
support expenditure is becoming difficult to justify.
a vendor-driven upgrade does not align with business timing.
you want more control over the lifecycle of existing systems.
modernization is planned, but reliable support is needed during the transition.
Explore Your Support Options
Is third-party support right for your Oracle, SAP or VMware environment?
Speak with Rizen about your current support model, software estate and technology roadmap. We can help identify the relevant support option and connect you with the appropriate specialist capability.
Oracle Third-Party Support
SAP Third-Party Support
VMware Third-Party Support
Discuss Third-Party Support
Review your current support model, software estate and technology roadmap with Rizen.
Discuss Third-Party SupportCall our experts
+91 915 881 2525
info@rizenllp.com