Information we collect
We collect information you voluntarily provide when you contact us, submit an enquiry, subscribe to communications, or book a consultation.
- Name, business email address, phone number and company name.
- The service or consultation topic you select and any message or notes you submit.
- Appointment date, time and attendee details required to create a calendar booking.
- Basic technical information such as browser type, device information, IP address and website activity where generated by hosting, security or analytics services.
How we use information
- Respond to enquiries and provide requested information.
- Arrange, confirm and manage consultations.
- Create calendar events and send appointment invitations.
- Operate, secure, maintain and improve the website.
- Meet legal, regulatory and record-keeping obligations.
- Send relevant business communications where permitted and provide an unsubscribe option when required.
Legal basis and consent
We process personal information when it is necessary to respond to your request, take steps toward providing services, operate our legitimate business activities, comply with applicable law, or when you have provided consent. You may withdraw consent for future processing where consent is the applicable basis.
Service providers and international processing
We may share information with carefully selected providers that support website hosting, email delivery, security, analytics and appointment scheduling, including Zoho Calendar for bookings. These providers process information only for the services they supply to us and may operate in other countries, subject to their contractual and legal safeguards.
Cookies and technical data
The website and its hosting providers may use essential cookies or similar technologies required for security, functionality and performance. If optional analytics or marketing technologies are introduced, appropriate notice and consent controls should be provided where required by law.
Retention and security
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including business, contractual, legal and security requirements. We apply reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed to be completely secure.
Your choices and rights
Depending on the law that applies to you, you may request access, correction, deletion, restriction, objection, withdrawal of consent, or a copy of personal information we hold. We may need to verify your identity before completing a request.
Third-party links and updates
Our website may link to third-party websites that operate under their own privacy practices. We are not responsible for those external practices. We may update this policy when our services, providers or legal obligations change, and the updated date will be shown on this page.